Costs and Billing
Learn about how usage is billed on the Trusted Research Environment, how to set up a billing account to cover charges you’ll incur, your initial credit, and more.
Last updated
Learn about how usage is billed on the Trusted Research Environment, how to set up a billing account to cover charges you’ll incur, your initial credit, and more.
Last updated
Users of the Trusted Research Environment (TRE) are billed according to usage. TRE users incur costs for:
Using compute resources
Storing data other than OFH study data that has been dispensed to a project. This includes uploaded data, or data generated in the course of work on the TRE.
Data egress
Each new user receives a £50 credit toward covering usage costs.
To ensure uninterrupted access to all features, you must provide a valid billing account before your credit runs out. See the next section for info on how to set up a new billing account.
Setting up a billing account is the same on the TRE as on the DNAnexus Platform. .
On the TRE, you can enable shared billing for a group of users, by doing either of the following:
Set up billing for your personal billing account and add users to this account.
Create and set up billing for a new organization, then add users to it.
To set up billing for, and add members to your personal billing account:
From the main menu, select Org Admin.
From the dropdown menu, select All Orgs.
On the Organizations list page, select your personal billing account.
Open the Billing tab, then click Set Up Billing.
Follow the steps in the Set Up Billing wizard.
Open the Members tab for the new organization.
Repeat this for each new person you'd like to add.
On the TRE, users can create an organization for the specific purpose of enabling shared billing for a group of users. To do this:
From the global menu, select Org Admin.
From the dropdown menu, select All Orgs.
On the Organizations list page, click the New Organization button.
A New Organization form will open in a dialog. In the form, enter a unique name and ID for your new organization.
Click Create Organization.
You'll be prompted to set up billing for your new organization. Click Start Setup in the Set Up Billing modal window.
Follow the steps in the Set Up Billing wizard.
Open the Members tab for the new organization.
Repeat this for each new person you'd like to add.
Every billing account has a spending limit - a limit on unpaid charges that can be incurred, before access is limited to key features, including the ability to perform billable activities. See the next section for more information.
When a billing account’s spending limit is exceeded, functionality is restricted for those whose usage is billed to the account. They temporarily lose the ability to launch new analyses, upload data, or egress data.
To restore full functionality, payment must be made to cover incurred charges, or the billing account’s spending limit must be raised. For users working in a project linked to the restricted billing account, the project admin may also link the project to a different billing account, whose spending limit has not been exceeded.
Click the Invite New Member button. Complete the form in the dialog, to add a new member to your organization. More about project access levels can be found .
In the Access section of the form, select your preferred options in the Project Transfer Access and Member List Access fields. For more information on the available options, see the DNAnexus Platform documentation on .
Click the Invite New Member button. Complete the form in the dialog to add a new member to your organization. More about project access can be found .
When you set up a billing account, your account spending limit is increased. .
All TRE rates are quoted in British pounds (£). See the for detailed information on rates.
As of the July 23 release, a public IPv4 usage charge will be applied to all jobs that are run on the TRE. See the for details.
To set up DNAnexus as a vendor, contact the .