Costs and Billing
Learn about how usage is billed on the Research Analysis Platform, how to set up a billing account to cover charges you’ll incur, your initial credit, and more.

Usage Costs

Users of the Research Analysis Platform are billed according to usage. Platform users incur costs for:
  • Using compute resources
  • Storing data other than that dispensed to a project by UK Biobank. This includes uploaded data, or data generated in the course of work on the Platform.
  • Data egress
Users are not charged for the cost of storing UK Biobank data that has been dispensed to a project. The cost of storing this data is sponsored by Amazon Web Services.
For detailed guidance on controlling costs, see this guide to Managing Usage and Storage Costs.

Initial Credit

Each new user receives a £40 credit toward covering usage costs.
To ensure uninterrupted access to all features, you must provide a valid billing account before your credit runs out. See the next section for info on how to set up a new billing account.

Setting Up a Billing Account

Setting up a billing account is the same on the Research Analysis Platform as on the DNAnexus Platform. Follow these instructions to set up a billing account.

Setting Up Group Billing

On the Research Analysis Platform, you can enable shared billing for a group of users, by doing either of the following:
  • Set up billing for your personal billing account - i.e. your "wallet" - and add users to this account.
  • Create and set up billing for a new organization, then add users to it.

Group Billing via Your Personal Billing Account

To set up billing for, and add members to your personal billing account:
  • From the global menu, select Org Admin.
  • From the dropdown menu, select All Orgs.
  • On the Organizations list page, select your personal billing account.
  • Open the Billing tab, then click Set Up Billing.
  • Follow the steps in the Set Up Billing wizard.
  • Open the Members tab for the new organization.
  • Click the Invite New Member button. Complete the form in the dialog, to add a new member to your organization. More about project access levels can be found here.
  • Repeat this for each new person you'd like to add.

Group Billing via a New Organization

On the Research Analysis Platform, users can create an organization for the specific purpose of enabling shared billing for a group of users. To do this:
  • From the global menu, select Org Admin.
  • From the dropdown menu, select All Orgs.
  • On the Organizations list page, click the New Organization button.
  • A New Organization form will open in a dialog. In the form, enter a unique name and ID for your new organization.
  • In the Access section of the form, select your preferred options in the Project Transfer Access and Member List Access fields. For more information on the available options, see the DNAnexus Platform documentation on Org Policies.
  • Click Create Organization.
  • You'll be prompted to set up billing for your new organization. Click Start Setup in the Set Up Billing modal window.
  • Follow the steps in the Set Up Billing wizard.
  • Open the Members tab for the new organization.
  • Click the Invite New Member button. Complete the form in the dialog to add a new member to your organization. More about project access can be found here
  • Repeat this for each new person you'd like to add.

Spending Limit

Every billing account has a spending limit - a limit on unpaid charges that can be incurred, before access is limited to key features, including the ability to perform billable activities. See the next section for more information.
Note that you are responsible for paying all charges you incur on the Platform.
When you first set up a billing account, your account spending limit is set to £250. Follow these instructions to have your your spending limit increased.

Exceeding the Spending Limit

Restrictions on Activity

When a billing account’s spending limit is exceeded, functionality is restricted for those whose usage is billed to the account. They temporarily lose the ability to launch new analyses, upload data, or egress data.

Restoring Full Functionality

To restore full functionality, payment must be made to cover incurred charges, or the billing account’s spending limit must be raised. For users working in a project linked to the restricted billing account, the project admin may also link the project to a different billing account, whose spending limit has not been exceeded.

Rates

All Platform rates are quoted in British pounds (£). See the Platform rate card for detailed information on rates for data storage, data egress, and use of compute resources.

Setting Up DNAnexus as a Vendor

To set up DNAnexus as a vendor, contact the DNAnexus Finance Department.
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On this page
Usage Costs
Initial Credit
Setting Up a Billing Account
Setting Up Group Billing
Spending Limit
Exceeding the Spending Limit
Rates
Setting Up DNAnexus as a Vendor